Delivery
The
prices that are quoted on the Site are inclusive of all sales or value added
taxes and of customs duties, but they do not include the shipping costs. Those
shipping costs are calculated after validation of the order at checkout, and
they will vary based on the country of destination and the number of products
on order. Chapelier uses outside carriers to deliver the products ordered from
this Site, and it shall therefore remain free to retain any carrier that in its
discretion it deems most suitable, which the Customer understands and
irrevocably accepts without any reservation. Chapelier remains, however,
responsible for the delivery of the products ordered to the Customer.
Confirmed orders are shipped within seven (7) business days after the
date of confirmation of the order, and in conformity with Article L-121 of the
Consumer Code delivery is completed within thirty (30) days after such date by
an independent third party carrier, except in the event of unforeseeable
circumstances or force majeure cases that might delay or prevent the delivery
notwithstanding the control, efforts, and diligence of Chapelier.
In the event of a failure to deliver the goods under any order within thirty
(30) calendar days after the date on which the applicable Customer’s
order was confirmed, the Customer may terminate the Parties’ sale contract
under the conditions of article L 114-1 of the French Consumer unless
such failure resulted from a Force Majeure event or unforeseeable circumstances
.
FEDEX |
LA POSTE |
|||
POIDS |
USA |
MONDE |
EUROPE |
FRANCE |
0,5 kg |
$35 |
31 € |
19 € |
12 € |
1 kg |
$35 |
37 € |
19 € |
12 € |
1,5 kg |
$40 |
43 € |
21 € |
16 € |
2 kg |
$44 |
50 € |
24 € |
16 € |
2,5 kg |
$49 |
57 € |
26 € |
21 € |
3 kg |
$51 |
60 € |
28 € |
21 € |
3,5 kg |
$53 |
64 € |
31 € |
24 € |
4 kg |
$54 |
67 € |
33 € |
28 € |
4,5 kg |
$56 |
71 € |
35 € |
32 € |
5 kg |
$58 |
74 € |
37 € |
32 € |
5,5 kg |
$60 |
78 € |
39 € |
32 € |
6 kg |
$62 |
82 € |
41 € |
32 € |
6,5 kg |
$64 |
85 € |
43 € |
32 € |
7 kg |
$66 |
89 € |
45 € |
32 € |
Your packages will be delivered upon signature only.
On the day the package is sent, you will receive an e-mail with the tracking
number so that you can track your package on www.colissimo.com for delivery in
France and on www.fedex.com for delivery in the United States of
America, Canada, Hong Kong, Singapour, China, South Korea, european
countries listed hereafter (Greece, Germany, Belgium, the Netherlands,
Luxembourg, Monaco, the United Kingdom, Italy, Spain, Sweden, Austria, Finland,
Denmark, Ireland and Portugal)
If you would like to send a gift :
You can add a personal message by filling out the gift message box on your
order form and by signing your message.
You can also choose gift wrapping by checking this option on the order form. We
will prepare your package with care for the person of your choice. The price of
gift wrapping is $2, for United States orders, or €1.50, for all other
destinations.
The person that you choose will receive the package in its gift wrap
accompanied by your message in the form of a small Hervé Chapelier card.
Due to customs and other applicable legislation, the price of the products will
be indicated on a statement included in the package.
Save time preparing and sending your package and benefit from the care that we
put into all of your gift orders.
For any questions regarding delivery
Contact us at: online@hervechapelier.com